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dispute with a healthcare services provider



justin1138@REMOVEnet.rev.net (Justin)
3/9/2005 10:24:51 PM


My mother-in-law (now deceased) was on private insurance and with it we
purchased her a wheelchair. Half of it was paid for by us and the other
half by her private insurance co.. My wife had made a deal with the
healthcare equipment provider to pay $50/month for a while and then with
what the private ins. paid it would be our chair after a year or so
(because we knew her mother would need the chair the rest of her life).
So we paid all this money for it over the year -- about $1000 (including
what the private ins. paid). Her mother also got other equipment from
this provider also and the last 6 months of her life her mother was on
Medicare (switched over to Medicare from the private ins.). Her mother
died a month ago, and the provider went and picked all the equipment up
and later called us demanding we bring the wheelchair back. We stated
that it was purchased and paid for fully, so we were keeping it. They
said it was theirs and that "Medicare was renting the chair from us for
your mother." So what happened was, when she went from private to
Medicare, the healthcare equipment provider started charging Medicare
for a chair we ALREADY OWNED! And now they want it back! Total ripoff.
The woman at the health equipment place is VERY rude and condescending.
They won't go back to look at the paperwork that was in place when my
mother-in-law was on private insurance. She said "your mother-in-law
was last on Medicare, so that's what we're going by, and the CHAIR IS
OURS." Total scam. It's not even about the chair; it's the principle
of the matter now. We paid for it and want to keep it. Any advice? We
should have demanded a receipt after paying it off. We're at the mercy
of these lying unethical con artists who conveniently can't find "any
evidence that you paid us a penny." (We do have cancelled checks).
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Gerald Clough
3/11/2005 9:25:09 PM


Justin wrote:
My mother-in-law (now deceased) was on private insurance and with it we
purchased her a wheelchair. Half of it was paid for by us and the other
half by her private insurance co.. My wife had made a deal with the
healthcare equipment provider to pay $50/month for a while and then with
what the private ins. paid it would be our chair after a year or so
(because we knew her mother would need the chair the rest of her life).
So we paid all this money for it over the year -- about $1000 (including
what the private ins. paid). Her mother also got other equipment from
this provider also and the last 6 months of her life her mother was on
Medicare (switched over to Medicare from the private ins.). Her mother
died a month ago, and the provider went and picked all the equipment up
and later called us demanding we bring the wheelchair back. We stated
that it was purchased and paid for fully, so we were keeping it. They
said it was theirs and that "Medicare was renting the chair from us for
your mother." So what happened was, when she went from private to
Medicare, the healthcare equipment provider started charging Medicare
for a chair we ALREADY OWNED! And now they want it back! Total ripoff.
The woman at the health equipment place is VERY rude and condescending.
They won't go back to look at the paperwork that was in place when my
mother-in-law was on private insurance. She said "your mother-in-law
was last on Medicare, so that's what we're going by, and the CHAIR IS
OURS." Total scam. It's not even about the chair; it's the principle
of the matter now. We paid for it and want to keep it. Any advice? We
should have demanded a receipt after paying it off. We're at the mercy
of these lying unethical con artists who conveniently can't find "any
evidence that you paid us a penny." (We do have cancelled checks).
Are you in Virginia? Try
http://www.vaaaa.org/operation.html
Or contact your state Attorney General's office for reference to the
best medicare fraud complaint route.
--
Gerald Clough
"Nothing has any value, unless you know you can give it up."
 
 
Paul Cassel
3/11/2005 9:25:27 PM


Justin wrote:
[made payments on a wheelchair he says were to buy it but supply company
says they were rentals.]
It's not even about the chair; it's the principle
of the matter now. We paid for it and want to keep it. Any advice? We
should have demanded a receipt after paying it off. We're at the mercy
of these lying unethical con artists who conveniently can't find "any
evidence that you paid us a penny." (We do have cancelled checks).
OK, there is no magic here. What do you wish to happen? If you wish to
prove the wheelchair is yours, I suppose you could take them to small
claims court and then you'd need to subpoena insurance records to see if
they support your claim. If things are as you understand them, you'll
prevail. Is it worth it? I don't think so, but it's your call.
OTOH, you can just keep the wheelchair and make them prove that it's
theirs. This can get very nasty for you with them attacking your credit
report, filing against you and what not.
Even if you have an easily winnable case, it's probably not worth the
bother to pursue it. I know it's VERY tough to walk away, but at least
consider it.
-paul
ianal
 
 
"Timothy"
3/14/2005 5:46:48 PM


Paul Cassel wrote:
Justin wrote:
[made payments on a wheelchair he says were to buy it but supply
company
says they were rentals.]
OK, there is no magic here. What do you wish to happen? If you wish
to
prove the wheelchair is yours, I suppose you could take them to small
claims court and then you'd need to subpoena insurance records to see
if
they support your claim. If things are as you understand them, you'll
prevail. Is it worth it? I don't think so, but it's your call.
You might want to contact the Medicare people as well as the "private
insurance" company who your mother-in-law had a policy with before she
went on Medicare. It is possible that the supply company in fact owned
the chair all along. Perhaps, you were simply making a copayment on it
to go along with what the insurers were paying.
You might want to get a lawyer, too, but of course legal bills could
easily go over the $1000 cost of the chair. (And, the resale value of
a used wheelchair would presumably be much less than the original sales
price.)
 
 
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