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Hi ,
I am looking for some advice whether to pursue a this in a small claims
court.
Last September I received a bill from Verizon Wireless for call forwarding
charges, I did not request any call forwarding... so I called the company
and spoke with a representative to remove the charges, The amount in
question was approximately 60 dollars. Verizon stated that they could not
remove the charges. I got upset and told the rep to cancel the service. I
was told that since my 2 year agreement was still active that I would be
billed 175 dollar. Now.. I had a family plan for (2), so the cancellation
fee was 350. I replied and told Verizon that I wanted to cancel the
contract and that I will NOT pay the charges. In December I broke down and
paid all of billed amount including the disputed call forwarding charges. I
did not pay the remaining $350. Verizon started collection procedure with a
third party agency. Today I am getting harassment calls almost daily. Called
Verizon today again to resolve, I was told that Verizon admitted the error
charges as a computer glitch, but did not offer to remove the cancellation
charges. Offer to sell me another plan.
I refuse to pay the cancellation charges, not that I cannot afford to pay,
its the principal of the matter.
Questions. What can the collection agency do other then ruin my credit
rating? This would be welcome, maybe then, I would stop getting 10
applications from credit card companies daily.
Can I take Verizon to a small claims court over the matter? All I want is
for then to cancel the cancellation charges and any court fees.
Any help would be appreciated.
Jesse
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