is the post office liable for my lost on ebay?

is the post office liable for my lost on ebay?

"peter"	2/12/2004 7:03:32 PM
I sold an item on ebay, sent it via the post office with electronic delivery confirmation and insurance. Then the buyer reversed the charge without explaining why. The buyer does not respond to my email. Normally paypal would reimburse me under their seller's protection. But, the post office screwed up and did not scan the delivery confirmation. Post office employees are able to confirm delivery via the insurance number, but they cannot update the tracking number to reflect delivery. Therefore, paypal refused to reimburse me, since I cannot provide proof of shipment that can be tracked online. How do I get my money back now? Could I sue the post office for failing to confirm delivery via the tracking number? It would be difficult to sue the buyer because I don't know where to find him/her.



"Richard"	2/12/2004 4:23:35 PM
peter wrote: I sold an item on ebay, sent it via the post office with electronic delivery confirmation and insurance. Then the buyer reversed the charge without explaining why. The buyer does not respond to my email. Normally paypal would reimburse me under their seller's protection. But, the post office screwed up and did not scan the delivery confirmation. Post office employees are able to confirm delivery via the insurance number, but they cannot update the tracking number to reflect delivery. Therefore, paypal refused to reimburse me, since I cannot provide proof of shipment that can be tracked online. How do I get my money back now? Could I sue the post office for failing to confirm delivery via the tracking number? It would be difficult to sue the buyer because I don't know where to find him/her. Yet another reason why I do not do ebay.



horrigan@aol.com (Horrigan)	2/13/2004 12:28:02 AM
It would be difficult to sue the buyer because I don't know where to find him/her. Well, you do know where you sent the item to :-) And eBay will provide you with a phone number. *** Tim Horrigan <horrigan@aol.com> ***



"peter"	2/13/2004 1:06:29 AM
sent to a POBox number the phone # is disconnected "Horrigan" <horrigan@aol.com> wrote in message news:20040212192802.11576.00001827@mb-m12.aol.com... It would be difficult to sue the buyer because I don't know where to find him/her. Well, you do know where you sent the item to :-) And eBay will provide you with a phone number. *** Tim Horrigan <horrigan@aol.com> ***



"peter"	2/13/2004 1:17:22 AM
If I do locate this person, where do I file a small claims suit? Can I file it in the city I live in? Or do I have to file it in the city the item was sent to?? "Horrigan" <horrigan@aol.com> wrote in message news:20040212192802.11576.00001827@mb-m12.aol.com... It would be difficult to sue the buyer because I don't know where to find him/her. Well, you do know where you sent the item to :-) And eBay will provide you with a phone number. *** Tim Horrigan <horrigan@aol.com> ***



"David Martel"	2/13/2004 6:55:30 PM
Peter, Why do you want to sue anyone? You had insurance on the item. There is no proof that the item was delivered. File a claim with the insurer. Good luck, Dave M.



"peter"	2/14/2004 5:17:46 PM
According to the tracking number, the item was not delivered. Therefore, paypal would not reimburse me. According to the postal insurance records (trackable by post office staff), the item was delivered. Therefore, the post office will not pay the insurance. I can't win. "David Martel" <marte005@earthlink.net> wrote in message news:C49Xb.2773$WW3.2239@newsread2.news.pas.earthlink.net... Peter, Why do you want to sue anyone? You had insurance on the item. There is no proof that the item was delivered. File a claim with the insurer. Good luck, Dave M.



"David Martel"	2/14/2004 8:39:24 PM
Peter, You've lost me here. What you seem to say is that the package was delivered, that the Post Office can and will supply proof of delivery but PayPal refuses to accept this proof. I suspect that you are trying to say that PayPal is claiming that such proof must be available "on-line". I think that you should offer PayPal the proof as supplied by the Post Office. If they refuse to settle take them to small claims court. I suspect that a judge will find the proof that you have to be good enough to justify your claim. Dave M.

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