|
UPS will not honor this claim. We sent a large air conditioning unit - very carefully packed and packaged - from Oakland, Ca. to a repair shop in Escondido, Ca. We insured it for its value: about $1000. When it arrived the repair shop refused to accept it, noting that the packaging was seriously damaged in shipping. They have provided me written confirmation of this. UPS meanwhile has the unit somewhere (It's been six weeks so far) and they refuse to make good on this, claiming that the packaging job we did was not sufficient. Can anybody offer any suggestions on this. Thank you, J. Michael
|
| |
| |
UPS will not honor this claim. We sent a large air conditioning unit - very carefully packed and packaged - from Oakland, Ca. to a repair shop in Escondido, Ca. We insured it for its value: about $1000. When it arrived the repair shop refused to accept it, noting that the packaging was seriously damaged in shipping. They have provided me written confirmation of this. UPS meanwhile has the unit somewhere (It's been six weeks so far) and they refuse to make good on this, claiming that the packaging job we did was not sufficient. Can anybody offer any suggestions on this. Thank you, J. Michael
When you bought the insurance, you probably got a receipt outlining the conditions. What does it say?
|
| |
| |
On 9 Oct 2004 15:18:18 -0700, maintenance@oaklandsyda.org (mike)
UPS will not honor this claim. We sent a large air conditioning unit - very carefully packed and packaged - from Oakland, Ca. to a repair shop in Escondido, Ca. We insured it for its value: about $1000. When it arrived the repair shop refused to accept it, noting that the packaging was seriously damaged in shipping. They have provided me written confirmation of this. UPS meanwhile has the unit somewhere (It's been six weeks so far) and they refuse to make good on this, claiming that the packaging job we did was not sufficient. Can anybody offer any suggestions on this.
I know someone who shipped some stuff he had just bought at Ikea - it was packaged the same way it came from the store. UPS damaged it, and tried to say the same thing. After much back and forth, he got a little money back. One of his arguments was that they accepted the packaging. Anyway, it seems kind of odd to ship an AC to be repaired. Wouldn't it be easier to get a repairman out there? Just call up some flakes and they wreck it some more.
Thank you, J. Michael
-- There's no way to delay that trouble comin' everyday
|
| |
| |
Sue 'em dude. There's general jurisdiction over UPS in every state. File small claims and they won't show up, you present your case, get a default judgment. Then send 'em the bill and they'll pay. (If they don't you can attach their bank accounts and such, but IME big corps always pay when you get a judgment before that point). -- Falky San Diego, Calif. ---------------- Disclaimer: This has been the opinion of a law student, not a lawyer. Author advises each reader to get the opinion of a legal professional. This post is not intended to be legal advice.
UPS will not honor this claim. We sent a large air conditioning unit - very carefully packed and packaged - from Oakland, Ca. to a repair shop in Escondido, Ca. We insured it for its value: about $1000. When it arrived the repair shop refused to accept it, noting that the packaging was seriously damaged in shipping. They have provided me written confirmation of this. UPS meanwhile has the unit somewhere (It's been six weeks so far) and they refuse to make good on this, claiming that the packaging job we did was not sufficient. Can anybody offer any suggestions on this. Thank you, J. Michael
|
| |
| |
|